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All of CompuNet’s billing is handled locally at our reference facility in Dayton, Ohio. Our billing staff is qualified and knowledgeable. CompuNet will file insurance claims for every patient. We are providers for Medicare, Medicaid and most insurance plans.
Most physician offices send insurance information with your laboratory specimen, but occasionally we will need additional information. If your lab specimen is collected at one of our patient service centers we will make copies of your insurance information each time you visit. After the insurance payment has been received and posted, we will bill you the balance due. When calling about your account please have your insurance card and any other pertinent information on hand.
Include payment stub with your check, money order or credit card information to:
CompuNet Clinical Laboratories
PO Box 714133
Cincinnati, OH 45271-4133
Call (800) 686-2252 or (937) 296-0844.
Our hours are: Monday, Tuesday, Thursday, and Friday,
9:00 am to 4:00 pm. Please note that we are closed on Wednesday.
Billing@compunetlab.com
Patients sometimes ask why they receive more than one request for insurance information from our billing office. Because of our strict adherence to Privacy and the numerous insurance coverage changes, we do not maintain a database of all patient insurance information. A request for insurance information may be made each time you have testing done at CompuNet.
If you receive an invoice from us, it will indicate if an insurance claim has already been filed. If a claim has not yet been filed, please complete the form on the back of the invoice and return it to our office. You may also contact us by phone at the numbers listed above; we will be happy to file a claim on your behalf. If possible, include a front and back copy of your insurance card and be sure to complete all information so that we can successfully submit your claim.
If you have questions about laboratory coverage, please contact your insurance plan provider or benefits specialist. We are continually working with insurers and adding new contracts. If we are not included in your insurance plan, please call our reimbursement department at (937) 297-8253 and let us know. We will contact your insurance company to see if we can be included as part of their network of providers.
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