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How long does it take to get my lab results?
Most routine results are sent to the physician within 24 hours
of collection but some complicated tests may take much longer.
Am I able to order my own lab tests?
Most lab tests are ordered by a physician, however, beginning in 2008 CompuNet will begin offering some lab tests directly to individuals through our service, CompuNet Direct. We advise all patients to discuss their lab results with their physician.
Can I call you to get my own test results?
To receive a copy of your doctor/ordered test results, co request a copy of your doctor-ordered test results, you can print the Patient Access Form, complete it, and mail it to: Attention: Client Services, CompuNet Clinical Laboratories, 2308 Sandridge Drive
Moraine, OH 45439. If you have ordered your own lab tests through CompuNet Direct, you will receive your test results in the mail. We recommend discussing all lab test results with a physician. Your physician is always the best resource for information about your lab test results.
Can medicine interfere with my test results?
Yes. To ensure accurate results, be sure to inform your
physician of all prescription and over the counter medicine you are taking.
What is fasting and do I need to fast?
Fasting means that you should not eat or drink anything but water before having a lab test, for usually 8 hours or more. Your physician will tell you if you need to fast and if so for how long prior to your test. Common tests that require fasting include lipid tests, glucose tolerance, and iron studies.
I have a billing question whom should I call?
You may contact our billing department at or
. Our hours are: Monday, Tuesday, Thursday, and Friday, 9:00 am to 4:00 pm. Please note that we are closed on Wednesday.
Is my privacy protected?
Absolutely. CompuNet meets or exceeds all HIPAA regulations and patient Privacy laws. |
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